Fast Dispatch, Reliable Delivery

All tracking information is provided directly via Royal Mail. If you have not received your tracking details within 72 working hours of placing your order, please contact us and we will be happy to assist.

Once your parcel has been handed over to the courier and tracking is active, the delivery process is managed by Royal Mail, and we are unable to intervene at that stage.

Vanguard Labs UK aims to process and dispatch all orders within 72 hours of purchase. While we strive to meet these timeframes, we are not responsible for delays caused by the courier service. If a reasonable period has passed and you are concerned about your delivery, please contact us at orders@vgl.st, and our team will work to resolve the issue as quickly as possible.

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Discreet & Secure Packaging

We prioritise your privacy. All orders are packaged securely and discreetly, with no external markings or labels indicating the contents.

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Domestic Shipping – United Kingdom

All UK orders are shipped via Royal Mail Tracked 24.

Vanguard Labs UK is committed to providing a smooth, efficient, and reliable delivery experience, with fast dispatch and careful packaging as part of our service standards.

For any questions regarding delivery or returns, please contact our support team directly for assistance.