At Vanguard Labs UK, we are committed to protecting your privacy and maintaining the highest standards of data security and protection.
This Privacy Policy, together with our Terms of Use and any related documents, explains how we collect, use, store, and safeguard your personal information when you interact with our website. We encourage you to read this policy carefully to understand how your data is handled. By using our website, you agree to the practices described in this notice.
Data Controller
For the purposes of applicable data protection legislation, Vanguard Labs UK acts as the data controller responsible for your personal information.
Information We Collect
We may collect and process the following types of personal data:
Information You Provide
When you interact with our website—such as placing an order, creating an account, completing forms, or contacting us—you may provide personal details including your name, address, email address, telephone number, and payment-related information.
Information Collected Automatically
When you browse our website, we may automatically collect technical and usage data, including:
- IP address, browser type and version, operating system, and device information
- Time zone settings and browsing activity
- Pages viewed, search queries, click behavior, navigation paths, and interaction data
Information from Third Parties
We may receive data from trusted third-party service providers such as payment processors, delivery partners, analytics services, and marketing platforms to help us operate and improve our services.
Cookies
We use cookies to enhance your browsing experience, improve website functionality, and analyze traffic patterns. Cookies help us distinguish users and provide a more relevant and efficient experience. Further details can be found in our separate Cookie Policy.
How We Use Your Information
We do not sell your personal data to third parties. The information collected is used for the following purposes:
Information You Provide
- To process and fulfil orders and contractual obligations
- To provide updates about products or services similar to those you have purchased or enquired about
- To send marketing communications via email or SMS, where consent has been given or where permitted by law (you may opt out at any time)
- To ensure proper display and functionality of our website across devices
Automatically Collected Information
- To manage internal operations, including troubleshooting, analytics, and performance monitoring
- To improve website functionality, usability, and user experience
- To support interactive features and services
- To maintain security and protect user data
- To personalise content, including relevant product recommendations and advertising
Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us using the details provided on our website.